Better Business Bureau Serving Delaware - New Castle, Delaware

Jeanne Meyer

I had a flood in my basement. Used Serpro in DE. Was charged $803. For Each for 2 carpets. My daughter and granddaughter cleaned up the water on both of them. They told me that from the beginning before I ever got their bill. Serpro brought fans that was the extent of their work.Extremely over charged!!

Charmayne Lloyd

My car is worst off since having service on my car. Now my alarm goes off for no reason and I now have an all of a sudden major oil leak

Vida Livre

I made two complaints about Lucky vitamins. BBB serving Metro Washington forwarded both # 14451092 and # 14685577 to Delaware. Kadi Ann Stewart, shortly after posting my review here, in retaliation, canceled my second dispute made in August, alleging duplicity. She was not efficient and quick to try to solve the problems, open since JUNE, but she was very quick to cancel my second dispute, just a day after posting here with ONE star, but I deleted to post this new situation. In addition to the complaint, I posted a review about Lucky Vitamin and it never appeared on the company's review page. They should respect their ancestors who made America a great country, and now it is declining for people who are unjust and uninterested in mutual loyalty.

Susan Fitzpatrick

I placed an order at Patricia Petals for a large spray for a memorial for a dear friend. I placed order on Monday, memorial service was Sat and they called me to say it never got sent. I would rate they below 1 if I could. This was important to our group of friends that paid for it. I can’t fix this. I’m so disappointed in their failure to do the one thing that there business is supposed to do well

vivian kanash

Carey's diesel. DO NOT USE THESE PEOPLE! THEY tried to charge me $911 for replacing 2 fuses and a wire on a generator (Apu). $11 for parts $60 for environmental services, and $850 for labor. Absolutely the biggest rip off artists I have come across. I own my own tractor. I know prices. Been paying for repairs for 4 years on this truck and have NEVER been taken advantage of like this. They couldn't even do the repairs I brought it there to do! They came down to $634 after a heated conversation with the owners wife. But that was still way over priced. I can't rate their work because they didn't fix anything besides the 2 fuses and a wire. Seriously, go to Peak equipment. Will never ever consider taking any of my equipment to these swindlers. Hard lesson learned.

Lee Ann Avery

I terminated my Comcast Triple Play services on 6/3/14 due to a huge increase in my monthly charge and also because I could not get Tennis Channel Everywhere and other channels on my other devices through Comcast. I receive a bill with a statement with a significant credit balance on 6/12/14 which explained that my refund would be automatically sent to me within 4-6 weeks. I first called on 8/8/14 when my refund had not been received for over 8 weeks and assured that my refund would be received. I called back 8/14 when no check had been received and an escalation report was issued and I was assured that someone would call me in 24- 48 hours. No one called. I called again 8/22 and was told that my check would be processed and I would receive my refund in 7-10 business days. We will see.

For Comcast, who has no problem charging a late fee if you are late a few days in paying your bill, why can they take over three months and three phone calls to refund my money? Also, every step of the way when I said that I quit Comcast because of the cost, they offered to negotiate lower monthly fees to keep me as a customer. How is this fair to the poor schmuck who just accepts the huge increase in fees and keeps paying. Also, do not chat on-line with them. Those operators can't DO anything and whatever they tell you will be contradicted when you get a local American on the phone. The commercials are true - Comcast has the worst customer service!!

Michael Glascoe

We have been working with the AT&T store in Rehoboth, DE to have AT&T Digital Life install and service a new system in our home. We have had a poor installation and missing equipment. After several attempts we have been unable to resolve these difficulties. Therefore and because we do not have faith that this system and its services will secure our home, we have asked to terminate our contract with them. They have notified us that the contract will be terminated at a cost of $533.32 to us. We are being charged this fee even though the poor installation and missing equipment has yet to be addressed. STAY AWARE FROM AT&T DIGITAL LIFE

Stephen George

Even though a company isn’t a dues paying member of the BBB it is given an “A” rating. So why join and pay dues? I looked to the BBB for comments on a company. Yes, it was stated, in small print, that the company was not a member but was still highly rated. Basted on the rating, I hired the company and am now trying to get my money back. Not going to happen. If my attorney takes this to court, I am going to ask the BBB to stand behind their rating.